About us
Our story
At CPP, we partner with businesses across the globe to offer their customers something more. Something that gives a competitive edge, creates customer loyalty, builds trust and drives ancillary revenue. But designed for you
Our story starts in 1981 when we launched Card Protection in the UK to remove the hassle of losing and replacing payment cards. Following this a string of offices were put in place around the world as the company went from strength to strength. We are now a truly global organisation, consisting of an International Support Centre that collaborates with local countries to achieve mutual ambitions and growth aspirations.
Having listed on the London Stock Exchange in March 2010, CPP moved to AIM in February 2015. In recent years, following a period of re-structuring we refocused to broaden our online offering. This transformation was industry recognised when CPP won the Institute For Turnaround (IFT) ‘Turnaround of the year’ Award in 2015.
We continue to foster a culture of tech discovery and development and in 2017 we launched our first all-digital product, OwlDetect. In the same year, we acquired Blink Innovation: the only InsureTech business in the FCA’s prestigious ‘Project Innovate’ sandbox. This acquisition extends our product portfolio and increases our technological capabilities; whilst maintaining a core of customer service colleagues to provide one-to-one support.
At CPP, we partner with financial services throughout Asia, Europe and Latin America to offer your customers something more. Something that creates customer loyalty, drives revenue and builds trust.
What drives us
Our ethos is one of positivity and boldness, whilst being ever-present in making day-to-day life easier – helping us resonate with modern consumers around the globe.
Our drive to bring value to Business Partners by delivering simple and innovative products that bring tangible commercial benefits runs through the heart of everything that we do. We say yes when others back away, we’ll find a way to meet your needs.
We work with our partners to give their customers more. Through research and insight programmes, we are fuelled by understanding today’s global consumer and helping them to remove life’s everyday hassles.
Confidence to connect
In an increasingly interconnected world your identity is your currency. Sharing your life and operating your businesses online can unlock amazing opportunities. We are here to help everyone embrace these possibilities. Our products help customers get involved and offer reassurance by looking out for them along the way.
Freedom to explore
In our ever more mobile lives, we expect to do everything and anything on the go. That means carrying our worlds with us as we move. Our products alert consumers if they forget their wallets and we are developing new products that help make sure that the things that matter in people’s mobile lives are always with them, wherever they go, whatever they do.
Power to fix
Life can be unpredictable and challenging at times. When it is, people can rely on us to get things up and running again quickly and simply. We want to enable customers and reduce friction in their lives by giving them greater control and immediate resolution when something goes wrong. We have the experience, the scale and the passion to meet this need.