Products with customer understanding built-in

Our focus is delivering highly relevant, simple to use products and services based on strong consumer insights which fit seamlessly into users’ daily lives.

We are committed to investing in the development of both our existing product range and new products and services.

Before we begin any product journey, we first establish a genuine customer need. Using insights gained from meaningful research, we build products which meet the real concerns and requirements of our partners and customers. Here are just a few examples:

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Smart Key Protection

Help your customers protect their devices

Smart Key is a Bluetooth device that can be attached to keys to help you find them, or bleep the app to help locate your phone. We’ve specifically designed our Smart Key to be seamlessly integrated within your product offering.

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Lounge Rescue

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Flight delay? Your customers can relax, on us.

Lounge Rescue is a flight disruption solution that provides real-time assistance to travellers in a time of need. In the event of a flight delay, for customers who have registered their flight, we provide access to an airport lounge or a cash alternative. The product fulfilment is done completely digitally and can be seamlessly integrated into any of our client’s products. Whatever your proposition, we’re here to add value.

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Lasu

Your wallet’s early warning system

Lasu uses Bluetooth to link your phone and wallet. An alert is sent to your phone if you accidentally leave your wallet somewhere, so you can go back and collect it – or cancel cards if it’s not there.

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OwlDetect

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The internet is amazing. Let’s keep it that way

OwlDetect helps you stay safe online by constantly scanning illegal sites and the Dark Web to check whether your personal details have been stolen. Then we help put things right.

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Identity protection

Keeping your identity in safe hands

Identity Protection provides support, expertise and cover to help you combat and bounce back from identity theft.

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Card protection

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Help when you need it most

Card Protection gives you 24/7 assistance to cancel your lost or stolen cards and organise replacements, wherever you are.